Secure, reliable telecommunications infrastructure designed specifically for healthcare providers. Protect patient data while improving communication efficiency with TelzLink's certified HIPAA-compliant platform.
Healthcare providers face unique challenges when it comes to telecommunications: strict HIPAA compliance requirements, the need for absolute reliability, integration with existing healthcare IT systems, and the growing demand for telemedicine capabilities. TelzLink's healthcare-focused VoIP solution addresses all these challenges while reducing costs by up to 60% compared to traditional phone systems.
Our platform is specifically designed for healthcare environments, from small private practices to large hospital networks. We understand that patient care can't afford downtime, which is why we guarantee 99.99% uptime with redundant systems and 24/7 technical support. Every call is encrypted, every system is monitored, and every requirement of HIPAA is meticulously maintained.
TelzLink provides Business Associate Agreements (BAA) for all healthcare customers, implements end-to-end encryption, maintains detailed audit logs, and undergoes regular third-party compliance audits. Our platform meets all HIPAA Security Rule requirements including administrative, physical, and technical safeguards.
Record patient calls with automatic consent notifications, encrypted storage, and access controls. All recordings are stored in HIPAA-compliant data centers with audit trails tracking every access. Retention policies can be configured to meet state and federal requirements.
Seamlessly integrate with Epic, Cerner, Allscripts, athenahealth, and other major EMR/EHR systems. Automatic patient record lookup on incoming calls, click-to-dial from patient records, and synchronized call notes. Supports HL7 and FHIR standards.
Reduce no-shows by up to 40% with automated appointment reminder calls and text messages. Supports two-way confirmation, rescheduling requests, and integration with your scheduling system. Available in multiple languages with AI-powered voice capabilities.
Enable secure video consultations with built-in screen sharing, virtual waiting rooms, and HIPAA-compliant recording. Works on any device with no software installation required. Integrates with popular telemedicine platforms or use our standalone solution.
Configure intelligent after-hours call routing to on-call physicians. Support for escalation procedures, simultaneous ring to multiple providers, and voicemail-to-text transcription. E911 support with automatic location identification.
Track call volumes by department, monitor patient satisfaction scores, analyze wait times, and generate compliance reports. Real-time dashboards help identify bottlenecks and optimize staffing. Export data for quality improvement initiatives.
Multi-site deployment, unified communications across campuses, department-specific routing, nurse call integration
Professional phone tree, appointment scheduling, prescription refill line, after-hours answering service
Online booking integration, insurance verification calls, recall reminders, emergency after-hours line
Mobile worker support, GPS location tracking, secure messaging, visit confirmation calls
Test result notifications, urgent result alerts, physician callback system, specimen tracking
Prescription ready notifications, refill reminders, insurance questions, drive-through communication
TelzLink takes healthcare security seriously. Our platform implements multiple layers of protection to ensure patient data remains confidential and secure at all times.
All voice calls encrypted with TLS 1.3 and SRTP. Data encrypted at rest using AES-256. Perfect forward secrecy ensures past communications remain secure.
Comprehensive logging of all system access, configuration changes, and data access. Tamper-proof logs retained for 7 years to meet regulatory requirements.
Role-based access control (RBAC), multi-factor authentication (MFA), automatic session timeouts, and minimum necessary access principle enforcement.
Choose your data center location (US, EU, or other regions). Data never leaves your selected region. SOC 2 Type II certified facilities with 24/7 physical security.
Annual HIPAA security assessments, quarterly vulnerability scans, penetration testing by certified ethical hackers, and continuous compliance monitoring.
We sign BAAs with all healthcare customers outlining our responsibilities under HIPAA. Includes breach notification procedures and liability terms.
15 Clinics, 200+ Providers, 50,000+ Patients
"TelzLink transformed our communications infrastructure across all 15 clinics. We reduced our telecommunications costs by 65% while significantly improving patient satisfaction. The HIPAA-compliant call recording has been invaluable for training and quality assurance. Their EMR integration means our staff can focus on patient care instead of managing phone systems."
— Dr. Sarah Mitchell, Chief Medical Information Officer
Healthcare organizations save an average of 60% compared to traditional phone systems. Our transparent pricing includes all HIPAA compliance features at no additional cost. Volume discounts available for larger practices and hospital networks.
Join hundreds of healthcare organizations using TelzLink's HIPAA-compliant platform. Start your free 7-day trial today—no credit card required.