An AI that answers every call. Every time.
TelzLink's AI Voice Agent is a conversational AI that answers your business calls, qualifies callers, books appointments, and runs outbound campaigns — 24 hours a day. It runs directly on our carrier-grade voice network, so there's no third-party stack to integrate and no missed-call voicemail graveyard.
Problems this solves
Missed calls are missed revenue
Every unanswered call is a lead choosing your competitor. The AI agent picks up on the first ring, at 3 PM or 3 AM.
Reception doesn't scale
Hiring more people to answer phones is slow and expensive. One AI agent handles concurrent calls without queues or hold music.
Bolt-on AI breaks
Stitching a telephony vendor to an AI API means latency, finger-pointing, and outages. Ours runs natively on the same platform that carries the call.
How it works
Point a number at the agent
Use a TelzLink virtual number or forward your existing line. Inbound calls route straight to your AI agent.
Teach it your business
Give the agent your services, FAQs, booking rules, and escalation policy in plain language. No code required.
Let it work — and watch
The agent answers, qualifies, and books. You get transcripts, summaries, and recordings for every conversation, with human handoff when it matters.
What's included
24/7 inbound answering
Natural, low-latency conversation on every call — no phone trees, no hold queues.
Outbound AI campaigns
Reminder calls, follow-ups, and re-engagement runs at scale, with per-contact outcomes logged.
Appointment booking
The agent checks availability and books directly during the call.
Human handoff
Warm transfer to your team with full conversation context when a call needs a person.
Call summaries & transcripts
Every conversation summarized and searchable — recordings retained on your schedule.
Switchable AI backends
Provider-agnostic engine — choose the AI model profile that fits each campaign's latency, voice, and cost needs.
Multi-language support
Serve callers in the languages your customers actually speak.
Carrier-grade audio
The agent lives on the voice network itself, keeping response latency conversational.
Frequently asked questions
What is an AI voice agent?
An AI voice agent is software that holds real phone conversations: it answers calls, understands speech, responds naturally, and completes tasks like qualifying a lead or booking an appointment. TelzLink's runs natively on our own voice network rather than as a bolt-on to someone else's telephony.
Will callers know they're talking to an AI?
The agent can introduce itself as an AI assistant — which we recommend and which regulations in many regions require for outbound calls. Most callers care about getting an answer instantly, not who picks up.
What happens when the AI can't handle a call?
You define escalation rules. The agent warm-transfers to your team with a live summary of the conversation so far, or takes a message and notifies you immediately.
Can it make outbound calls too?
Yes. The same agent runs outbound campaigns — appointment reminders, lead follow-ups, payment reminders — paced by our auto dialer with answering-machine detection.
How fast can I go live?
If you use a TelzLink number, you can be taking AI-answered calls the same day you configure the agent. Porting an existing number takes longer and we guide you through it.
How is this priced?
Per minute of AI conversation plus standard call rates. Use the pricing calculator for an illustrative estimate, then get an exact quote for your volume.
Give your phone line a brain.
Join the early-access list or talk to an expert about your call flows.