Outbound campaigns that dial themselves.
TelzLink's cloud auto dialer runs outbound calling campaigns in four modes — predictive, progressive, preview, and broadcast — with answering-machine detection, DNC filtering, and per-contact result logging. Upload a list, set the schedule, and let the dialer keep your agents (or your AI agent) on live conversations.
Problems this solves
Manual dialing wastes agent hours
Agents spend most of a shift listening to ringing and voicemail. Predictive pacing hands them only answered, live calls.
Compliance mistakes are expensive
Calling DNC-listed numbers or outside permitted hours creates real liability. List filtering and schedule windows are enforced by the platform.
No visibility into campaign results
Spreadsheet chaos after every campaign. Every contact's disposition, attempts, and recording are logged and exportable.
How it works
Upload your contact list
CSV upload with automatic parsing, deduplication, and DNC filtering before a single call is placed.
Choose mode and schedule
Predictive for volume, progressive for quality, preview for complex sales, broadcast for announcements — with timezone-aware calling windows.
Start and monitor live
Watch connects, drops, and dispositions in real time. Pause, tune pacing, or stop the campaign at any moment.
What's included
Four dialing modes
Predictive, progressive, preview, and robo/broadcast — pick per campaign.
Answering-machine detection
Skip voicemails or leave a recorded message automatically.
DNC list management
Company and campaign-level do-not-call suppression applied before dialing.
Timezone-aware scheduling
Contacts are called within permitted local hours, automatically.
Live campaign dashboard
Connect rates, agent occupancy, and dispositions update in real time.
AI agent integration
Point campaigns at the AI Voice Agent instead of human agents for fully automated outreach.
Result exports
Every attempt, outcome, and recording exportable per campaign.
Local caller ID
Pair with TelzLink virtual numbers to present local caller ID in each market.
Frequently asked questions
What's the difference between predictive and progressive dialing?
Predictive dialing calls ahead of agent availability using answer-rate math — highest throughput, suited to large teams. Progressive dials exactly one contact per available agent — slightly lower volume, zero abandoned-call risk.
Can the dialer run without human agents?
Yes, two ways: broadcast mode plays a recorded message to each answered call, and AI mode connects answered calls to a TelzLink AI Voice Agent that holds a full conversation.
How does DNC filtering work?
You maintain suppression lists at the account and campaign level; matching contacts are excluded before dialing begins. You remain responsible for regulatory list compliance in your jurisdictions, and the platform gives you the enforcement tooling.
What list formats can I upload?
CSV with flexible column mapping. The importer validates numbers, removes duplicates, and reports rejected rows before the campaign starts.
Is my campaign compliant with calling regulations?
The platform enforces calling windows, DNC suppression, and caller ID rules you configure — but telemarketing regulations vary by country and industry, so confirm your specific obligations with counsel. We provide the controls; you set the policy.
Fill your agents' day with live calls.
Tell us your campaign volume and we'll recommend the right mode and pacing.